This privacy policy sets out how Cosa Nostra Coffee handles your personal information. Cosa Nostra Coffee complies with Australian privacy legislation. We collect, hold, use and disclose personal information for the purpose of providing you with Premium Quality Coffee, coffee related equipment, developments and information. If you subscribe you will receive updates from us from time to time. We do not sell or give away access to the personal information you provide to us.
Staying Anonymous
You can browse this website anonymously. However, if you would like to take advantage of our services, you will need to identify yourself to us and at that point we will collect your personal information.
Collecting personal information
When you purchase or access any of our products of services online we will collect your name and contact details necessary for us to contact you, receive payment and deliver your goods.
At all times we aim to only collect the information we need for the particular service we are providing.
The main way we collect personal information about you is when you give it to us, for example:
- when you contact us
- when you send us information
- when you ask for access to information we hold about you.
You agree that we may retain any of your personal information indefinitely, although we are not obliged to do so. For compliance purposes we will retain your information for at least five years. Please keep your contact details with us up to date.
Testimonials
If you provide us with a testimonial, you give us your consent for the use of your name, business to be displayed on our website or in our other marketing material, together with the content of the testimonial that you provide.
Indirect collection
We may identify you on the social media platforms that we use and invite you to connect with us there. Some of these platforms may automatically provide us with some of your personal details. This can include Facebook, Instagram, LinkedIn, MailChimp and other social media profiles. We will only use that information to help us to communicate with you.
Social Networking Services and links to other websites
We may provide links to other websites or use social networking services such as Facebook and Instagram to communicate with the public about our products and services. These sites have their own privacy policies. When you communicate with us using these services we may collect your personal information. We will only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes.
Collecting sensitive information
We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history.
How we use Cookies and other identifiers
We use a range of tools provided by third parties including search engine browsers and our web hosting company, to collect or view website traffic information. These sites have their own privacy policies. We also use cookies and session tools to improve your experience when accessing our websites.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some website features may not function properly without cookies.
The information collected by these tools may include the IP address of the device you are using and information about sites that IP address has come from, the pages accessed on our site and the next site visited. We use the information to help to track your use of our websites to improve your user experience and the quality of our services. To find out how to opt out of tailored advertising please check the options available here – http://www.networkadvertising.org/choices/.
Security and overseas recipients
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we use respected hosting services, firewall and other electronic security procedures and managerial procedures to safeguard and secure the information we collect from you. Our internal procedures may include:
- risk assessment of misuse, interference, loss, and unauthorised access, modification or disclosure of your information
- background tracking and records of changes made to your personal information
Our website data is currently hosted by Netregistry which has a data centre in Sydney, Australia.
Disclosure
The information that we collect about you is used only for the purpose of providing you with our products and services. We do not publish your personal information. We may give access to identification data we obtain and transaction records to appropriate and competent advisors or authorities for the proper operation of our business or as legally obliged to do so.
We do not use data processing houses overseas. However, we may use technical assistance located in another country and the people providing that assistance may be able to access your personal information in the course of providing services to us. We require those providers to comply with our privacy obligations.
Accessing and correcting your personal information
You may request copies of the information we hold about you, which will only be provided electronically. You have the ability to make a request to amend or correct that information. If we do not agree with your requested change, we will keep a copy of your request with our information.
Problems?
If you have any concerns about our use of your personal information, please write to [email protected] and let us know what the problem is. We will respond to your concerns within 30 days.
If you are not happy with how we manage your concerns, you can contact the Australian Privacy Commission, available at http://www.oaic.gov.au.
How to contact us
You can contact us at:
- [email protected]
- 0438 507 305